HOW TO BOOK

Contact
You are warmly welcome to contact Upplev Sydafrika for more information about our travel proposals and experiences in Southern Africa. We are happy to assist you in planning your trip based on your wishes and preferences.

Travel Proposal and Cost Estimateice
We will prepare a personalized travel proposal and cost estimate based on your requests and send this to you for review.

Flights and Car Rental / Transport
If you would like assistance with flight bookings, we collaborate with Rex Travel. Please contact us and we will gladly provide contact details and further information.

A useful tip is to fly overnight with a stopover, regardless of airline. This allows you to save a travel day and usually arrive early in the morning or late morning the following day (same time zone during summer, +1 hour during winter).

Many airlines also offer the “multi-stop” option, which allows you to fly into, for example, Cape Town and return from Johannesburg (or vice versa). We recommend booking flights well in advance to secure the best availability and pricing.

Enjoy the freedom and flexibility of traveling at your own pace — we are happy to assist you with car rental arrangements. If you prefer transfers or private transport instead of a rental car, we can of course arrange this as well.

Deposit
Once you have approved the travel proposal and cost estimate, Upplev Sydafrika AB will request a deposit. The deposit guarantees and secures your booking and usually amounts to 20–50% of the total cost. The exact amount will be communicated at the time of booking.

Final payment
The final payment must be received by Upplev Sydafrika no later than 40 days prior to the travel start date. Please note that bookings during peak season (December/January) may require earlier final payment and have stricter cancellation policies. We will always inform you of this at the time of booking.

Before Your Trip
Your personal travel itinerary/webpage will be continuously updated with all relevant information prior to departure, including your itinerary, accommodation details, directions, and activity suggestions. We are also happy to share our best recommendations for excellent restaurants and outstanding wineries to make your trip as memorable as possible.

TERMS AND CONDITIONS

Upplev Sydafrika – Specific Terms and Conditions

Booking and Payment Terms – Upplev Sydafrika AB

Booking and Confirmation
Upplev Sydafrika If you are satisfied with the travel proposal and wish to confirm the bookings, Upplev Sydafrika AB will request a deposit. The deposit must be received by Upplev Sydafrika AB no later than seven (7) days after receipt of the invoice. If payment is not received on time, the booking cannot be guaranteed. Once the deposit has been paid, the cancellation policy comes into effect.

Payment via Bank Transfer
Payment is made to Upplev Sydafrika AB via Swedish bank transfer, and invoices are sent electronically (via email). Final payment must be completed no later than 40 days prior to the start date of the travel package. For certain trips, a higher deposit and earlier final payment may be required in accordance with the payment terms of safari lodges and other suppliers.

Payment by Card
Upplev Sydafrika accepts payment by card. Please contact us for further information.

Cancellation Policy
The traveler has the right to cancel the travel package under the following conditions:

• If cancellation is made 41 days or more before the travel start date, the deposit will be charged.
• If cancellation is made 40 days or less before the travel start date, 100% of the total travel package cost will be charged.

In the event of cancellation, an administrative fee corresponding to any applicable bank and card charges will apply. Cancellation must always be made in writing. For certain trips, stricter cancellation policies may apply in accordance with the payment terms of safari lodges and other suppliers.

In the event of cancellation, an administrative fee corresponding to any applicable bank and card charges will apply. Cancellation must always be made in writing. For certain trips, stricter cancellation policies may apply in accordance with the payment terms of safari lodges and other suppliers.

Travel Insurance
The traveler is responsible for having valid travel insurance and is strongly recommended to obtain cancellation insurance.